This Privacy Policy (“The Policy”) applies to any personal information you provide to us on this website. Please read this policy carefully as using this website indicates that you accept the conditions set out below.
The Policy aims to inform you of the rights and freedoms that you can exercise in respect of our use of your personal data and describes the measures that we take to protect this data.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We are committed to protecting your privacy during your visit to our website. Any personal data you provide to us (such as your name, email address and telephone number) may be used in the following way:
- To respond to your queries or requests
- To analyse your feedback relating to a consultation
- To inform you of updates about the results of a consultation and other developments if you have opted in to receive these
We do not collect any “Special Category Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). nor do we collect any information about criminal convictions and offences.
TotalEnergies, our affiliates, employees, agents and sub-contractors may have access to your information where necessary to undertake the activities mentioned above. All such persons are obliged to respect the confidentiality of your personal data.
Who collects your data
TotalEnergies Renewables UK Ltd is the 'Controller’ of your personal data. We use a number of external consultancies to support with thein community engagement aspect of TotalEnergies solar farms. These consultancies act as our 'Processors', with responsibility for processing the personal data submitted through this website. These processing operations are carried out in accordance with the applicable law.
The details of each of the external consultancies, such as the company number and registered office, are listed under the relevant contact option for each solar farm.
When we collect your personal data
When you visit the website, you may need to provide us with a number of items of personal data, such as your first name and surname, in order to use the functionalities available.
It is important that the personal data we hold about you is accurate and current. Please ensure the personal data you provide us is accurate and keep us informed if it needs to be updated.
We will only process your personal data when the law allows us to and we are required by law to have a lawful basis for processing personal data. In particular, at least one of the following must apply whenever we process personal data:
- where we have your consent
- where the processing is necessary for compliance with a legal obligation that we are subject to
- where there is vital interest and it is necessary to protect someone’s life
- where it is necessary to perform a task in the public interest and the task has a clear basis in law
- where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
In particular, we may collect some items of your personal data for the purposes of:
- managing and responding to your submissions or enquiries in relation to a consultation
- to manage our relationship with you via our website, and
- to administer and protect our business and our website
In our online forms, any mandatory fields are marked with an asterisk. If you do not provide answers to the mandatory questions, we will not be able to process or respond to your submission or enquiry. Your personal data will not be processed subsequently in a way that is incompatible with the purposes described above or below the collection forms.
We take appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorised third parties.
Please see our Cookie Policy for details on our use of cookies.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Who we share your personal data with and where it goes
Your personal data may be shared with the TotalEnergies group companies, affiliates, agents, sub-contractors, and external consultants and legal advisers working on a solar farm development in order to record, analyse and report on the feedback we receive. Depending on the planning consent process, aggregated insights (which does not include personal data) might be shared with the relevant local authorities and UK governmental departments as part of their decision-making process on the application of a solar farm.
For the purposes of this website, we will not transfer your personal data outside the United Kingdom or the European Economic Area. Any transfer of data to a country outside of the United Kingdom or the European Economic Area shall be carried out in accordance with the applicable regulations and in such a way as to protect your data appropriately.
How long we keep your information
We will only hold your information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
Other TotalEnergies websites and third-party websites we link to
Please note that other terms and conditions and personal data protection policies apply to other TotalEnergies websites, and we recommend that you read them carefully.
Our website may contain links to third-party websites. This policy does not apply to those third-party sites. We recommend that you read the privacy policies of any other sites that you visit as we cannot accept responsibility for the privacy practices of these sites which may be different to ours.
Your rights and how to contact us
In accordance with current regulations, you have the right to access, correct, delete and object to the use of your personal data. You also have a right to prior consent to marketing and to object to it under the applicable regulations.
You can ask for your personal data to be sent to you and you have the right to give instructions for the use of your personal data after your death. You can also ask for restriction of the data, portability of the data and/or make a claim to the Information Commissioner’s Office (ICO). For any request please email us at [email protected] or send it to the following address:
Attn: Data Privacy Liaison
TotalEnergies Renewables UK Ltd
TotalEnergies House
Tarland Road
Westhill
Aberdeenshire
AB32 6JZ
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.